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Terms and conditions of sale

Consumer Mediation

If you have not received a satisfactory reply within a reasonable period of time, you may refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures are available on his website: www.mtv.travel

Address: La Médiation Tourisme et Voyage, BP 80 303 75 823 Paris Cedex 17.

Opposition to telephone canvassing

In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial canvassing by telephone can register free of charge on a telephone canvassing opposition list. This list can be accessed via the following website: www.bloctel.gouv.fr.
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